Introduction

At KORUMO, we respect your privacy and are committed to protecting your personal information. We are a South African company headquartered in South Africa, serving clients worldwide. We comply fully with the Protection of Personal Information Act (POPIA), and, where applicable, the General Data Protection Regulation (GDPR).

We do not sell your data to third parties. We only share your information with trusted external service providers when necessary to deliver our services. Wherever possible, we minimise the personal data shared and use anonymised or aggregated information.

What information do we collect?

We collect and process personal information you voluntarily provide when you:

• Use our website, courses, or services
• Contact us for support or inquiries
• Sign up for a course and are therefore registered for online learning platforms such as TalentLMS
• Subscribe to our mailing list or newsletter

This may include your name, email address, phone number, billing information, location, and any other details relevant to the services we provide.

We also collect limited analytics data about your use of our website, which may include IP addresses, device types, and browsing activity, to help us improve our services.

How do we use your information?

Your information is used to:

• Deliver and improve our services
• Communicate with you regarding your inquiries, orders, or support requests
• Send you notifications about course content, updates, and newsletters if you have opted in
• Comply with legal obligations under POPIA and GDPR
• Personalise your experience with KORUMO

Data storage and security

• Your personal data is stored securely on servers located in South Africa.
• We use industry-standard security measures to protect your data from unauthorised access, alteration, disclosure, or destruction.
• Our service providers, such as TalentLMS, may process your data on servers outside South Africa, in compliance with applicable data protection laws.

Data breach disclosure policy

If a data breach ever occurs and we understand its extent, we will promptly alert the relevant services, authorities, and any affected individuals, in line with our legal obligations.

Your rights

Under POPIA and GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data (requests will be processed within 4 weeks to allow removal from all systems)
• Object to or restrict certain processing activities
• Withdraw consent where applicable
• Lodge a complaint with a data protection authority

To exercise any of these rights, please contact us via our support form.

Cookies

For information on the types of cookies we use, their purpose, and how you can manage your preferences, please see our cookies notice. You can adjust your cookie settings at any time via your browser or the “Manage Consent” tab in the corner of your screen.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted here with an updated revision date.

Contact us

If you have any questions about this Privacy Policy or your data privacy, please contact us via our support form.

KORUMO Coaching for Transformation
Location: Hillcrest, KwaZulu-Natal, South Africa, 3610.